Episode 6: Get Serious With Cloud Marketing

In this brand new episode of Get Serious with Cloud Marketing series, Angela and Brian present one of their favorite marketing methods for increasing your cloud revenues.

Watch this episode to learn:

  1. Why LinkedIn is the ideal marketing medium for cloud marketing
  2. Our three-part LinkedIn Lead Liberation Process
  3. Brian gives away specific "nuts and bolts" technique that you can use for connecting with high-influence decision makers on LinkedIn
  4. Angela talks about real world examples of how to put this method to practice
  5. Download the LinkedIn Lead Liberation System Whitepaper here

Telecom Company E-Newsletters: Why You Need It & How To Do It

Almost every telecom agent or company I have ever spoken to has the EXACT same complaint. It goes something like this…

"I have this really loyal customer, and last time I checked in on them, I found out they went with ABC Company for XYZ Service. When I told them we also provide XYZ Service, they had no idea! I'm leaving money on the table!"

Sound familiar? This is dangerous territory. Not just because you lost the business to XYZ Service, but because now ABC Company will be working to upsell your customer to REPLACE YOU.

How do you solve this problem? STAY IN FRONT OF YOUR CUSTOMER. Don't let them forget who you are. If you show up for contract renewal and don't speak to them again until a problem arises. You are not nurturing the relationship, and sooner or later, ABC Company will come along and sell them something you provide. 

How do you quickly and easily stay in front of your customers? One of the easiest ways is a MONTHLY NEWSLETTER. Newsletters are a great way to continue to provide value to your customers, nurture the relationship, and when appropriate (which is sparingly), upsell other services.

This may seem daunting, but it isn't too bad once you get the hang of it. Here are some tips to get you started:

  • Use a standard email service like iContact, ConstantContact or MailChimp. They are simple to use and can get you started in no time.
  • Create a standard template with your branding so you don't have to recreate the wheel every time.
  • Use a catchy subject line for your e-newsletter. Calling it "Our Newsletter" is pretty boring. Try "Monthly Telecom Tips" or something that hits the pain points of your target audience.
  • Include a variety of content snippets. This is not a time for epistles. 
  • Include links back to your website where readers can find more information if interested.
  • Use sugar to make the pill go down. In other words, put something fun in your newsletter along with the telecom content.
  • Avoid language that tells your readers how great you are. Instead, educate them on a particular service and invite them to contact you if they'd like to learn more.
  • Include something interactive, such as a photo caption contest or trivia question with prizes. Over time, this will train your readers to open your newsletter as soon as they receive it.
  • Let people know what your company is up to, but avoid being too wordy about it. A bulleted list works great! Update your readers on events, awards, new hires and more.

We hope these tips are helpful in getting you started with your monthly newsletter. Please feel free to contact us if you have any other ideas or would like help implementing an e-newsletter for your telecom company.

Bad News for Telecom Agents

 

Unless you beat this "linchpin of lead-gen" your odds of making anything from THESE customers are approximately ZERO.

It's one of the biggest lead generation developments since the invention of the cold call.

And it could radically change your bank account if you make it work for you.

Yeah, I know that sounds kinda hypey, but it's backed by solid data and experience. Keep reading and see for yourself:

See, traditional marketing stinks.  Telecom Agents don't want "marketing".  They don't want pretty pictures, catchy slogans, and the relentless money suck that is traditional marketing.  Telecom agents don't want branding…You can't put your brand in the bank…you put MONEY in the bank.

Telecom agents need ROI that they can measure and reproduce.  They will not gamble. But they will invest..in stuff that works.  And other telecom agents are figuring out how to do this. Unfortunately, most are not and they will be left behind in the new world (think Travel Agents).

I've tested almost every tool in the marketing world.  I've seen what works and what doesn't.  And I'm here to tell you that to get the biggest bang for the telecom agency buck, telecom agents need to look no further than the most powerful force on the web.  Google.   There are two primary tools used to dominate Google.  Here's a detailed explanation of both:

 

1) Google Adwords:  Pay Per Click

Google is still the king of the Internet. If you "own" Google for the telecom industry, you can print money. Search Engine Optimization (SEO) can take time.  But not Pay Per Click (PPC).  There's no better way to get leads right now than PPC.  

So what is pay per click?  Here's what a typical Google Search looks like for a Telecom Agent in Los Angeles.


Telecom Agent Lead generation

Those ads in the red boxes…to the right and at the top…are called Pay Per Click.  Every time one of these ads is clicked, that company pays Google a certain amount of money, anywhere from $0.10 to $50.  

Anyone can run an Adwords campaign.  But here's the catch.  Those business owners who know "the rules" of PPC will pay less…MUCH LESS…than those owners who shoot from the hip.  There's an algorithm that, when cracked, allows some companies to make big bucks with PPC, while other companies lose money.  Crack the code, or hire a company who has already cracked the code to run your campaign, and you can make money.  Further, you can track every aspect of this campaign, split test different versions, and improve your ROI systematically.  And  you can tell at any time whether you're making money or losing money with PPC.  It is literally marketing at its most advanced and transparent level.

Most importantly, you KNOW there's money to be made in this telecom niche because if these agents and companies weren't making money, they would know it and they would stop advertising with PPC.  So with that being said, here are the keys to a profitable campaign:

1) Know the Rules – If you don't, you'll pay twice as much money, and have terrible placement.  Get trained by Google for best results.

2) Know your Keywords - Some keywords are gold mines, some are money pits.  You can find the Google Keyword Tool here.  Use it and go nuts…

3) Measure Measure Measure – Use your Google Analytics to determine what works and what doesn't.  Make changes accordingly.  Google Analytics is FREE and can be found here.

 

2) Google Places

Google Places, formerly known as Google Maps, is FREE, is in its infancy, and VERY few telecom agents understand it.  And because it gives FREE placement, it's a GOLD MINE if you know how to move to the top.  Google Places can be found in the green area in the image above.  In my old marketing life, I've helped companies generate 100's of leads per month.  I created a video about how to do that here.


Click here to Discover How to Get Easy Telecom Leads with Google Places Local SEO

 

The good news is that we're bringing these same bank-busting marketing techniques to telecom agents.  The bad news is that due to the local nature of  the telecom agent market, we will limit how many telecom agents we help.  Stay tuned to this blog for more tips on how to take advantage of lead generation tips with Google as well as other avenues.